Seller Shipping Policy
Seller offers free standard shipping on all orders above $200
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 buisiness hours.
Seller does not ship to P.O. Boxes
Seller does not ship to the following provinces/territories:
Seller Return Policy
Returns can be made within 14-30 days of receiving your order.
|Newseed||Restocking Fees / Return Eligibility|
|Baby, Blank Media, Computer components, Headphones & Office Supplies||30 Days||0%||Not Returnable||Not Returnable|
|Tablets & Printers||14 Days||0%||10%||15%|
|All other product categories||30 Days||0%||10%||15%|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
Opened Projectors, Headphones/Earbuds, Media, Ink/Toner, Consumables, and Motherboards cannot be returned if opened
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 days
i wanted to return the item. When making the purchase, the Best Buy website directs you to the "seller T&C'" which generates an error message. Response from seller was: once i ship the item, at my cost, back to them they will decide if they will provide a refund and what the restocking fee is going to be. This is unacceptable and not what I expect from Best Buy. I know this is "the marketplace" but I am on the BB website and BB shows up on my credit card statement, so to me, ..it is Best Buy!
from Vancouver, BC on June 25, 2019
Love it! Easy to install and work very well!
from Toronto, ON on June 13, 2019
Still haven't received my order..
from Cambridge, ON on June 12, 2019