Seller offers free standard shipping on all orders.
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Seller does not ship to the following provinces/territories:
- North West Territories
Returns can be made within 30 days of receiving your order.
|Dr. Power||Restocking Fees / Return Eligibility|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 days
Was not impressed with this at all. The batteries were not working with our model laptops (though the original factory batteries work fine). In the past, we purchased these same batteries directly from the seller, and returned them for the same reason. We thought buying them from Best Buy meant a different supplier and process, but it was the same vendor. This is the second time now we've had to pay shipping to send the defective batteries. Do not purchase from this vendor - too much risk.
from Richmond Hill, ON on February 11, 2020
Purchased a replacement battery for my 8 year old ASUS laptop. I've been using the AC adapter for the last3 years because the old battery just didn't hold up. I'm leery about purchasing replacement batteries from third party vendors as they often don't fit properly or they do not perform like the OEM battery. The replacement from Dr. Battery fit perfectly. Followed the instructions for initial charging and it works fine. Display runs full brightness, multiple apps and runs 4 hrs. plus.
from Winnipeg, MB on January 30, 2020
arrived a few days beyond the time window projected
from Toronto, ON on January 30, 2020