INKPAL CANADA
Seller Shipping Policy
Shipping Cost
Seller offers free standard shipping on all orders above $35.
Please allow 2 business days from the date of order for your product to ship.
**In the event that product is unavailable, you will be refunded within 48 buisiness hours.Shipping Restrictions
Seller does not ship to P.O. Boxes
Seller Return Policy
Returns can be made within 14-30 days of receiving your order.
| TONERSHUB | Restocking Fees / Return Eligibility | |||
|---|---|---|---|---|
| Category | Return Period | Un-opened | Opened/Unused | Opened/Used |
| Home Office Furniture | 30 Days | 0% | Not Returnable | Not Returnable |
| Home Phones & Office Communication | 30 Days | 0% | 10% | 15% |
| Office Supplies | 30 Days | 0% | Not Returnable | Not Returnable |
| Office Supply Consumables (Ink, Toner, etc.) | 30 Days | 0% | Not Returnable | Not Returnable |
| Printers | 14 days | 0% | 10% | 15% |
| Scanners & Fax | 30 Days | 0% | 10% | 15% |
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Days
Seller Feedback
Ink Cartridges were not suitable for my printer, therefore I wasted 40$ because seeking help seems futile.
from Bolton, ON on September 8, 2019
Best Buy i josey find them very profesional ,
from Edmonton, AB on September 3, 2019
The process and experience were quite good. I had a question that was directed to the 3rd party via e-mail and they responded within 24 hours - better than the 48 hour turnaround promised. Out of 15 toner cartridges ordered, only one was somehow damaged beyond any attempt at usage because it was crushed. If I had to guess the courier delivery company had crushed one corner of the box :( which damaged the ink cartridge.
from Winnipeg, MB on August 28, 2019