Microcad Computer Corporation
Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate.
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Large Item Scheduled Delivery (items heavier than 150lbs)
Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.
Seller does not ship to the following provinces/territories:
- Territories Remote
Any damages occurred during the shipping process must be reported to Microcad within 48 hours of receipt.
Returns can be made within 30 days of receiving your order.
|Microcad Computer Corporation||Restocking Fees / Return Eligibility|
|Headphones and Earphones (all types),Portable Audio,Drone Accessories,Drones,Cell Phones, Smartphones & Wireless Devices,Cell Phone Accessories,Blank Media (Digital Memory, Hard Drives, etc.),Computer Accessories,Computer Components,Computers (Laptops & Desktops),Monitors,Portable Storage Media & Hardware,Printers,Scanners & Fax,Tablets, iPads & eReaders,Batteries,Home Phones & Office Communication,Office Supplies,Office Supply Consumables (Ink, Toner, etc.),Printers,Scanners & Fax,Home Theatre Accessories, Home Theatre Audio,Media, Cable & Streaming Devices,Portable DVD Players,Televisions, Gaming Accessories,Gaming Consoles,Gaming PCs,Smartwatches,Activity & Fitness Trackers,Virtual Reality Accessories,Virtual Reality Headsets (Oculus Rift, PlayStation VR, etc.)||30 Days||0%||10%||20%|
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you received your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 days
Costomer service was good, but product condition was not that good, dent and quite a bit of scratches, seen like this is used laptop not refurbished.
from Vancouver, BC on November 18, 2019
Thanks!!!! Happy with this purchase!!! PC works well and delivering was about seven days, which is OK! Thanks again!!
from Vancouver, BC on November 17, 2019
Had a good experience with Microcad. They have great customer service. My only issue with my experience was with Best Buy. I got charged twice sure to best buy website issues. Trying to cancel one order before Microcad sent it was a bit of a disappointment. Best buy didn't seem very concerned about the time sensitive issue and didn't go to any lengths to cancel the order besides sending an email which would take up to 3 business days to receive. I phoned Microcad myself and cancelled it.
from Richmond, BC on November 15, 2019