Seller Shipping Policy
Seller offers free standard shipping on all orders above $45.
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Seller does not ship to P.O. Boxes
Seller Return Policy
Returns can be made within 30 days of receiving your order.
|Leelbox||Restocking Fees / Return Eligibility|
|Blank Media (Digital Memory, Hard Drives, etc.)||30 Days||0%||0%||0%|
|Smart Controls||30 Days||0%||0%||0%|
|Home Theatre Audio||30 Days||0%||0%||0%|
|Media, Cable & Streaming Devices||30 Days||0%||0%||0%|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Days
Would have loved a new MP3 player but this company is clueless about how very badly written it's instruction manual is. They do not use someone who has "English as a first language" and it shows. VERY hard to read and understand how to use this device so had to give up and return it. I will NEVER buy another product like this again and feel that I was tricked by Best Buy. Had no idea this was coming from a 3rd party in an unnamed country! Had I known I would never EVER have bought this
from Maple Ridge, BC on August 20, 2019
Always good. On-time. Trustworthy.
from Kanata, ON on August 18, 2019
I did not receive the item, they said it was “returned”. And asked if I would like them to send it again. But there is no way to respond to them.
from Ottawa, ON on August 5, 2019