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4.34 (200)

DCR prides itself with the commitment of providing all customers the highest quality with the best value. Our words are measured by what we do rather than what we say. DCR became part of International Organization for Standardization (ISO) and is proud to be an ISO 9001:2015 certified member and R2:2013. Such certifications reflects our shared values; ‘strong customer focus, the motivation and implication of top management, the process approach and continual improvement.’
Warranty: We acknowledge that perfection is not always attainable and thus we provide warranty for all items we ship. DCR is pleased to provide a one year parts/labour warranty (manufacturer’s warranty is voided) on its products. If there is an issue, DCR will determine whether to: (i) repair the product or (ii) provide a similar replacement. Except as expressly provided by DCR and otherwise legislatively required, beyond the one year warranty, DCR will not be liable for any losses, damages, or otherwise, related to

Shipping Cost

Seller offers free standard shipping on all orders.

Please allow 2 business days from the date of order for your product to ship.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Returns can be made within 30 days of receiving your order.

DCR Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
All Products 30 Days 0% 5% 15%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

For more warranty info, see DCR’s profile page

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you received your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 days

Seller Feedback

  • Still ongoing issues. Not their fault due to stay at home order.


    from Calgary, AB on May 15, 2021

  • Garbage service, rude and impolite customer service. I am shocked at how you survive.


    from Toronto, ON on May 13, 2021

  • excellent value and delivery


    from Brantford, ON on May 12, 2021