Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate.
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Returns can be made within 30 days of receiving your order.
|Solo Guitars||Restocking Fees / Return Eligibility|
|Apparel (Clothing)||30 Days||0%||10%||Not Returnable|
|DJ & Karaoke Equipment||30 Days||0%||10%||20%|
|Guitars, Keyboards & Digital Pianos||30 Days||0%||10%||20%|
|Musical Instrument Consumables (Guitar Strings, Microphones, etc.)||30 Days||0%||10%||Not Returnable|
|Wind Instruments(e.g. Harmonicas)||30 Days||0%||10%||Not Returnable|
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 days
Not good wrong product shipped. Long response time and they did not offer to ship what I ordered. Hopefully this will be fixed soon as I need the items I ordered. Hopefully the company or Best Buy make this mistake right
from New Glasgow, NS on January 18, 2020
from Moncton, NB on August 28, 2019
Cosmo music sent me the wrong item and is refusing to send me the right item so my experience with them was pretty poor.
from Winnipeg manitoba on July 22, 2019