Seller offers free standard shipping on all orders above $0 for Ground Regular Shipments
Seller offers free shipping on all orders above $0 for Ground Express Shipments
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Seller does not ship to P.O. Boxes
Returns can be made within 30 days of receiving your order.
|Authorized Reseller||Restocking Fees / Return Eligibility|
|Computers (Laptops & Desktops)||30 Days||0%||5%||5%|
|Tablets, iPads & eReaders||30 Days||0%||0%||0%|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 3 Days
Phone got here super fast, works great and is in excellent shape
from Castlegar, BC on March 16, 2020
It works well. Thank you.
from Burnaby, BC on March 4, 2020
The experience was very disappointing. When I received the device, the first problem that occurred was when I inserted the SIM card, and was told it was not compatible with the device. The reason for this was that the device was carrier locked when it was supposed to be unlocked. The second problem was that the device itself was not what was advertised on the Best Buy site. When I returned the item, I was told by the seller that they did not have the model I had ordered in their inventory.
from Ottawa, ON on March 4, 2020