Seller Shipping Policy
Seller offers free standard shipping on all orders above $0 for Ground Regular Shipments
Seller offers free shipping on all orders above $0 for Ground Express Shipments
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Seller does not ship to P.O. Boxes
Seller Return Policy
Returns can be made within 30 days of receiving your order.
|Authorized Reseller||Restocking Fees / Return Eligibility|
|Computers (Laptops & Desktops)||30 Days||0%||5%||5%|
|Tablets, iPads & eReaders||30 Days||0%||0%||0%|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 3 Days
The product and delivery was second to none, I am very impressed. The only thing is we did not get an invoice showing the one year guarantee. Could you arrange for one to be sent to my email please.
from Winnipeg, MB on July 15, 2019
I was extremely disappointed. I ordered a Samsung and received an LG. Not a big deal it was for my mom so we could face time (she wouldn't know how to do anything else anyway) I ordered it in time for me to set it up when she arrived this weekend. The charger I got with it was a Samsung charger and it wouldn't work with the tablet. It kept saying the charger isn't compatible and to ensure no damage was done to the tablet it stopped charging. I will buy her one from a credible supplier.
from Kingston, ON on July 12, 2019
Very good communication. Thank you for timely responses.
from Waterloo, ON on July 11, 2019