Free Ship Deals
Seller offers free standard shipping on all orders above $0 for Ground Regular Shipments
Seller offers free shipping on all orders above $0 for Ground Express Shipments
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Large Item Scheduled Delivery (items heavier than 150lbs)
Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.
Returns can be made within 30 days of receiving your order.
|Free Ship Deals||Restocking Fees / Return Eligibility|
|All products||30 Days||0%||5%||20%|
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Days
The lights I received had no adapters to plug into outlets outside, the ends were USB ???!! How do you plug two strip lights outside with 3” at the end with USB end???? I filled in the on-line return form and it said to give them 3 days? 3 days, that’s a long time to tell me how to get a refund. Well three days are up and no response. Guess I’ll take them back to Best-Buy to get a refund?. Dunno? But I don’t think it’s good to purchase through affiliated companies.
from Barrie, ON on November 8, 2019
The seller shipped the wrong item to me, not once, but twice! The incorrectly shipped item is not even remotely similar to what I ordered. I ordered decorative lights, but received a popup beach sun shelter (twice). I have tried to contact the seller through the link BestBuy provided, and I have yet to hear back from them regarding this issue. Seriously lacking in customer service!
from Ennismore, ON on October 30, 2019
My shipment was shipped Sept 27 yet I still have not received it as of Oct 15. And there is no tracking information. Terrible service
from Water Valley, AB on October 15, 2019