Dyson Official Outlet

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This is the Official Dyson Outlet Store where you can find Dyson refurbished machines direct from Dyson. All our machines are backed by a warranty. Remember to register your Dyson machine for instant how-to guides, tailored support and more. It's quick and easy. Go to https://www.dysoncanada.ca/en/register.

Shipping Charges
Free standard shipping on all orders.
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Dyson Official Outlet
Category Return Period
All Products Not returnable

For any repair, service or parts inquiry, please contact the seller directly from your Order details page, and provide the following information:

We do not accept returns of refurbished products if customer changes mind except, if a product is defective, damaged or incorrect. Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect.

  • Web ID (8-digit number) & product description
  • Number of items with issues
  • Date you received your product
  • Condition of product
  • Condition of packaging
  • Description of issue