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Orient Depot

5
Average rating based on 8 reviews

At Orient Depot, we enjoy bringing in high-quality, innovative and high-value products into the Canadian marketplace and have more than 25 years of experience. We carry tier 1 Japanese brands such as TIGER and ZOJIRUSHI, a unique collection from Lin's Ceramic, and our house brand ByOrient.

Shipping Cost

Seller offers free standard shipping on all orders above $35

Please allow 2 business days from the date of order for your product to ship.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Returns can be made within 30 days of receiving your order.

Orient Depot Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
All products 30 Days 0% 10% 20%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Days

Seller Feedback

  • Perfect service. Very happy with my purchase and quick delivery.

    by

    from L'Île-Perrot, QC on February 13, 2020


  • Shipped from Ontario. Product arrived in BC in 4 business days.

    by

    from Vancouver, BC on February 11, 2020


  • Very happy with tiger hot water dispenser, not only was the product in good condition but even the box was.

    by

    from Calgary AB on January 6, 2020