Seller offers free standard shipping on all orders above $50**In the event that product is unavailable, you will be refunded within 48 business hours.
Seller does not ship to P.O. Boxes
Returns can be made within 30 days of receiving your order.
|Orient Depot||Restocking Fees / Return Eligibility|
|Beverage & Blending (Coffee, Tea, Juicers, etc.)||30 Days||0%||10%||20%|
|Cleaning & Home Comfort (Vacuums, Air Purifiers, Humidifiers, etc.)||30 Days||0%||10%||20%|
|Cooking & Meal Prep||30 Days||0%||10%||20%|
|Major Appliances||30 Days||0%||10%||20%|
|Baby, Juvenile & Maternity Products||30 Days||0%||Not Returnable||Not Returnable|
|Beauty, Grooming & Personal Products||30 Days||0%||Not Returnable||Not Returnable|
|Personal Care||30 Days||0%||Not Returnable||Not Returnable|
|Fitness Equipment & Accessories||30 Days||0%||10%||20%|
|Cleaning Supplies & Chemicals||30 Days||0%||10%||20%|
|Furniture & Décor||30 Days||0%||10%||20%|
|Kitchen & Dining||30 Days||0%||10%||20%|
|Outdoor Living||30 Days||0%||10%||20%|
|Home Office Furniture||30 Days||0%||10%||20%|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you received your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Business Days.
Excellent delivery service and product was delivered in perfect condition. Would not hesitate to order online with Best Buy in the future. Thank you.
from Ottawa, ON on May 11, 2021
I didn't receive the correct item, needed to return it. Waste of shipping both ways. The item I ordered is actually not available. Very frustrating.
from Whitehorse, YT on April 30, 2021
Very easy transaction, great search function and quick delivery
from Ottawa, ON on April 28, 2021