OneAbove

(14)

One Above prides itself on finding the best quality used and refurbished electronics as well as modern lighting solutions. Customer satisfaction is a top priority for us. Don't hesitate to reach out to us should you have any questions

Shipping Cost

Seller offers free standard shipping on all orders.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Seller does not ship to the following provinces/territories:

  • BC Remote
  • Alberta Remote
  • Saskatchewan Remote
  • Manitoba Remote
  • Ontario Remote
  • Quebec Remote
  • Newfoundland/Labrador Remote
  • New Brunswick Remote
  • Nova Scotia Remote
  • PEI Remote
  • Territories
  • Territories Remote

Returns can be made within 14-30 days of receiving your order.

OneAbove Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Cell Phones, Smartphones & Wireless Devices 15 Days 0% 0% 10%
Cell Phone Accessories 30 Days 0% 0% 20%
Computers (Laptops & Desktops) 14 Days 0% 0% 10%
Tablets, iPads & eReaders 14 Days 0% 0% 10%
Smart Lighting Control 30 Days 0% 0% 10%
Smartwatches 30 Days 0% 0% 10%
Seasonal Holiday Goods 30 Days 0% 0% 10%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you received your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Business Days.