Renpho

(228)

Renpho is committed to developing the next generation of smart health and personal care solutions that helps keep track of health, relax your body, and simplify your life. Originally founded California, United States in 2015, Renpho is widely recognized for its smart Bluetooth scales, home massage products, and continues to be a leading innovator in health monitors and massage technology today. Renpho has a full line of in-home wellness products that are uniquely designed to promote your well-being including: air purifier, white noise machine, blood pressure monitor, and more. With over 3 million customers in more than 20 countries and regions around the world, Renpho is driving unprecedented growth with the mission ""Live Healthy, live Smart"". Over the last 5 years, Renpho has grown to become synonymous with integrating innovative and meaningful measures into easy-to-use devices designed to empower people to make the right decisions in personal health, wellness, fitness and electronics.

Shipping Charges
Free standard shipping on all orders.
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
  • British Columbia (Remote)
  • Alberta (Remote)
  • Saskatchewan (Remote)
  • Manitoba (Remote)
  • Ontario (Remote)
  • Quebec (Remote)
  • New Brunswick (Remote)
  • Nova Scotia (Remote)
  • Prince Edward Island (Remote)
  • Newfoundland and Labrador (Remote)
  • Yukon
  • Northwest Territories
  • Nunavut
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Renpho Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened
Cleaning & Home Comfort (Vacuums, Air Purifiers, Humidifiers, etc.) 30 Days 0% 15%
Beauty, Grooming & Personal Products 30 Days 0% 15%
Personal Care 30 Days 0% 15%
Fitness Equipment & Accessories 30 Days 0% 15%
Furniture & Décor 30 Days 0% 15%
Kitchen & Dining 30 Days 0% 15%
Mattresses 30 Days 0% 15%
Outdoor Living 30 Days 0% 15%
Smart Audio & Video 30 Days 0% 15%
Smart Security & Access 30 Days 0% 15%
Smartwatches 30 Days 0% 15%
Activity & Fitness Trackers 30 Days 0% 15%
Tracking Devices 30 Days 0% 15%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you received your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Business Days.