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Luzz Pickleball

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Luzz Pickleball is a brand that brings light and brightness to the world of pickleball. Established in 2019 in the United States, our name "LUZZ" is inspired by the Spanish word "Luz," meaning light and brightness. Over the past 6 years, Luzz has gained widespread recognition and popularity across more than 20 countries, including Europe, the US, Southeast Asia, Japan, and South Korea, thanks to our exceptional quality and product advantages. We have expanded our operations from overseas markets into the domestic market, particularly in China, where the Luzz Pickleball Alliance now spans over 30 cities, connecting more than 200 pickleball associations and clubs. Luzz has also signed over 30 world-class professional players, and our team representing the highest level of professional pickleball continues to grow.

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Shipping Charges

Free standard shipping on all orders.

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • British Columbia (Remote)
  • Alberta (Remote)
  • Saskatchewan (Remote)
  • Manitoba (Remote)
  • Quebec
  • New Brunswick (Remote)
  • Nova Scotia (Remote)
  • Prince Edward Island (Remote)
  • Newfoundland and Labrador (Remote)
  • Yukon
  • Northwest Territories
  • Nunavut
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.

Finding a product return policy

To review a specific return policy for a product, simply select the ‘Seller Return Policy’ tab on the product page, under the product details tab.

Please note we do not accept in-store returns for Marketplace products.

Learn more about returning Marketplace products

When returning a Marketplace product please note

  • It must be unassembled and still in the original packaging
  • Return shipping costs will be paid by the seller for all cases where the product is defective, damaged, or incorrect
  • For other cases (e.g. you changed your mind), you will be responsible for this cost