Vuugo

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Vuugo.com was founded in 2009 with the mission of providing local Canadians living in more remote areas a more convenient and faster approach to acquiring computer hardware and electronics outside of visiting traditional brick and mortar stores. Driven by our mission, Vuugo is proudly a Canadian based digital e-commerce store with the purpose of providing PC hobbyists of all levels an online alternative to shop for components and electronics, at any given time and anywhere within Canada.

Shipping Cost

Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Seller does not ship to the following provinces/territories:

  • Newfoundland/Labrador Local
  • Newfoundland/Labrador Remote
  • Territories
  • Territories Remote

Returns can be made within 30 days of receiving your order.

Vuugo.com Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Blank Media (Digital Memory, Hard Drives, etc.) 14 Days 0% Not Returnable Not Returnable
Computer Accessories 14 Days 0% 10% 20%
Computer Components 14 Days 0% Not Returnable Not Returnable
Computers (Laptops & Desktops) 14 Days 0% 10% 20%
Monitors 14 Days 0% 10% 20%
Portable Storage Media & Hardware 14 Days 0% 10% 20%
Printers 14 Days 0% 10% 20%
Scanners & Fax 14 Days 0% 10% 20%
Tablets, iPads & eReaders 14 Days 0% 10% 20%
Batteries 14 Days 0% 10% 20%
Home Office Furniture 30 Days 0% 10% 20%
Home Phones & Office Communication 30 Days 0% 10% 20%
Office Supplies 30 Days 0% Not Returnable Not Returnable
Office Supply Consumables (Ink, Toner, etc.) 30 Days 0% Not Returnable Not Returnable
Printers 14 Days 0% 10% 20%
Scanners & Fax 14 Days 0% 10% 20%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you received your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Business Days.