Merchants Of Canada

Thank you for choosing Merchants Canada! Since our founding in 2000, we have taken pride in being a trusted Canadian vendor of high-quality computer hardware. Please take a moment to review the following key details about our warranty and return policies: Software: We do not provide warranties on software. If you Windows Operating stops working it will not be covered under our warranty. Hardware: Our standard hardware warranty is 90 days from the date of purchase. Shipping Fees: All outbound shipping fees are non-refundable. If you choose to return a product due to personal preference or incompatibility with your hardware or software, you will be responsible for the return shipping costs. We recommend researching and verifying compatibility prior to ordering to avoid any inconvenience. Return Policy: Physical damage must be reported within 24 hours of receiving your order. Please note that physical damage is not covered under our refund or exchange policy. If you request a return label claiming a defect, our team will inspect the item upon receipt. If no defect is found, return shipping fees will be deducted from your refund. We strive to maintain clear and transparent policies to ensure a fair and positive experience for all our customers. Thank you for your understanding and cooperation. If you have any questions or need assistance, please don’t hesitate to reach out. We are here to help.