Geek Squad Home Membership

One membership to set up and support every device in your home–from Best Buy or not.

No one stands behind you like geek squad

Setup

We’ll set up your tech and show you how to use it

Protect

Extend your warranty and protect your purchase

Support

Get questions answered and problems solved 24/7/365

Repair

We'll fix it no matter where you bought it

Membership

Get VIP treatment for a low monthly payment

GETTING HELP IS EASY

Online & Phone

Need something fixed ASAP? Have questions? Agents are available online 24/7 or on the phone.

In-Home

We can set up your products, help you use them, and diagnose any issues.

Call 1-800-GEEKSQUAD
(1-800-433-5778)

In-Store

Bring your products to a Best Buy store and speak with an Agent in person.

Store Locator

Geek Squad Membership Self-Service Portal

To manage your account, make a payment, change your payment method or update your information.

Learn More

Terms and Conditions

Geek Squad Protection Self-Service Portal

Update your account information, change your method of payment, file a claim or check the status of your claim.

Learn More

Terms and Conditions

Track Your Repair

Check the status of your repair every step of the way.

Learn More

Choose Your Geek Squad Service by Category

Protection

Coverage for both Parts and Labour
Geek Squad Protection provides coverage for parts and labour required to get your product up and running again. See sample of current Geek Squad Protection Terms and Conditions for specific coverage and exclusions.

Electronics Accessories Coverage
It's not just your main equipment that breaks down. Accessories can also experience issues over time. With Geek Squad Protection, you're covered for accessories and secondary devices that come with your original product, such as monitors, keyboards, mice, speakers, docking stations, and remote controls.

No Lemon Policy
With Geek Squad Protection, you're not stuck with a faulty product. If your product has required a major repair three times, and our technicians have determined that it needs a fourth repair, we'll replace it for you.

Power Surge Protection
Power surges can happen at any time, causing damage to your equipment. Most manufacturers' warranties don't cover power surges, but with Geek Squad Protection, you don't have to worry. You're covered if a power surge occurs.

Coverage is Transferable
If you’re selling your product or giving it as a gift, you can transfer your coverage to the new owner. When you call, provide the name of the person you’re transferring the plan to. The transferee must then contact us and provide their address, email and phone number. The plan holder must have the original documentation to receive coverage.

Workmanship Guarantee
We guarantee the quality of repair technicians' workmanship for 90 days.

ELITE TV SERVICE PACKAGE*

FREE delivery, installation & wall mount
on select TVs.

Best Buy for Business

Get the right solutions for your business needs.

Geek Squad Academy

Showing the youth of today the opportunities technology holds.

  • * Geek Squad Elite service packages are not available during sales events such as VIP, Black Friday, Cyber Monday and Boxing Day.

Best Buy Gift Card
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