Seller offers free standard shipping on all orders.
Please allow 5 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Seller does not ship to the following provinces/territories:
- All Remote areas
Returns can be made within 30 days of receiving your order.
|CHAMPS||Restocking Fees / Return Eligibility|
|Luggage & Bags||30 Days||0%||10%||20%|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 days
Very nice luggage
from Exeter, ON on July 23, 2019
sent without any sign or brand name printed on the luggage
from Montréal, QC on July 17, 2019
Worst online ordering experience I have ever had. Ordered on May 3. Online it states the order will leave the warehouse in 2 days. It didn't leave in fact until a few days ago and will finally arrive on May 28. So much for it arriving in time for Mothers Day which is well in the past. To top it off, the seller is extremely poor at communicating - multiple phone attempts to their office were not returned nor answered.
from Vancouver, BC on May 24, 2019