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Elegance

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Leading supplier offering the latest home accessories products with a touch of class and value price. We are committed to providing outstanding customer service and delivering excellent online purchasing experiences for all. Orders are managed efficiently through our fulfillment system and dedicated shipping team - most orders are shipped the next business day!

Shipping Cost

Seller offers free standard shipping on all orders.

Please allow 4 business days from the date of order for your product to ship.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Seller does not ship to the following provinces/territories:

  • Territories
  • Territories Remote
  • Nunavut

Other important information

Free upgrade to Express/air on all orders over $250.

Returns can be made within 30 days of receiving your order.

Elegance Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Home Decor 30 Days 0% 10% 20%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 days

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