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Cilantro The Cooks Shop

1
Average rating based on 1 review

Cilantro The Cooks Shop sells quality cookware, bakeware, kitchenware, and small kitchen appliances from the worlds best brands.

Shipping Cost

Seller offers free standard shipping on all orders.

Please allow 2 business days from the date of order for your product to ship.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Returns can be made within 30 days of receiving your order.

Cilantro The Cooks Shop Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Bedding & Bath 30 Days 0% 0% 0%
Cleaning Supplies & Chemicals 30 Days 0% 0% 0%
Furniture & Décor 30 Days 0% 0% 0%
Kitchen & Dining 30 Days 0% 0% 0%
Outdoor Living 30 Days 0% 0% 0%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Days

Seller Feedback

  • Not enough of a description on the product or enough info on how to use it. Says it's a combination salt and pepper shaker but can't figure out how to grind both? Theres only a compartment for one. Also seems like the product was defective because it seemed like it was breaking when we tried to grind it. Took it to best buy to return it and they said you can't return it to a store but they said they'd send it out for me and I would get a gift card in the mail. We'll see.

    by

    from Barrie, On on November 5, 2019