USA Product Warehouse
Seller Shipping Policy
Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate.
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Seller Return Policy
Returns can be made within 14-30 days of receiving your order.
|USA Product Warehouse||Restocking Fees / Return Eligibility|
|Radar Detectors, Cameras & Camcorders (excluding Full-Frame Cameras), Computers (Laptops & Desktops), Monitors, Printers, Tablets, iPads & eReaders, Food, Vitamins & Supplements, DJ & Karaoke Equipment, Portable DVD Players, Gaming PCs, Seasonal Holiday Goods||14 Days||0%||10%||20%|
|Cell Phones, Smartphones & Wireless Devices||15 Days||0%||10%||20%|
|All Other Products||30 Days||0%||10%||20%|
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 days
Ordered 18 days ago and still have not received my order.
from Brampton, ON on August 23, 2019
Did not receive the correct product (completely different game than what was ordered), and the seller has not been very responsive about this issue. I received one response with an email to send pictures of the product to, but it’s been 5 days and have still not heard back.
from Toronto, ON on August 12, 2019
Good day seller, my experience with you the seller, was not a good one. It said on the your website that I would receive the item within a two to three days. It too over a week and half. And the item does not meet my needs and expectation, the item posted on your website, does not fit the description of what is shown on your website. Therefore, I would like to return the item, please provide a waybill number and address. Thank you
from Toronto, ON on July 12, 2019