Seller Shipping Policy
Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate.
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Large Item Scheduled Delivery (items heavier than 150lbs)
Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.
Seller does not ship to P.O. Boxes
Seller Return Policy
Returns can be made within 30 days of receiving your order.
|Titus Furniture||Restocking Fees / Return Eligibility|
|Furniture & Décor||30 Days||0%||10%||20%|
|Kitchen & Dining||30 Days||0%||10%||20%|
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Days
We needed to cancel our order. We messaged the company to tell them to stop the shipment. Three days later we were told it was being shipped. We were then informed that we could 'return' the package (a bunk bed) if we brought it back to them (from Ottawa to Toronto).
from Ottawa, ON on May 30, 2018