VLCanada

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VLCanada will ensure your order is delivered in a timely manner. Most of the orders leave the warehouse in the same day!

Shipping Cost

Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate.

Please allow 2 business days from the date of order for your product to ship.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Seller does not ship to the following provinces/territories:

  • BC Remote
  • Alberta Remote
  • Saskatchewan Remote
  • Manitoba Remote
  • Ontario Remote
  • Quebec Remote
  • Newfoundland/Labrador Remote
  • New Brunswick Remote
  • Nova Scotia Remote
  • PEI Remote
  • Territories
  • Territories Remote

Returns can be made within 14-30 days of receiving your order.

VLCanada Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Cleaning & Home Comfort (Vacuums, Air Purifiers, Humidifiers, etc.) 30 Days 0% 10% 15%
Blank Media (Digital Memory, Hard Drives, etc.) 30 Days 0% Not Returnable Not Returnable
Computer Accessories 30 Days 0% 10% 15%
Computer Components 30 Days 0% Not Returnable Not Returnable
Computers (Laptops & Desktops) 30 Days 0% 10% 15%
Monitors 14 Days 0% 10% 15%
Portable Storage Media & Hardware 30 Days 0% Not Returnable Not Returnable
Printers 30 Days 0% 10% 15%
Scanners & Fax 30 Days 0% 10% 15%
Tablets, iPads & eReaders 14 Days 0% 10% 15%
Batteries 30 Days 0% Not Returnable Not Returnable
Office Supplies 30 Days 0% Not Returnable Not Returnable
Printers 14 Days 0% 10% 15%
Scanners & Fax 14 Days 0% 10% 15%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 2 Days

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