IGO Electronics


We are based out of Ottawa, Ontario and have over 15 years of experience in the computer industry. Our Bestbuy storefront is focused on providing customers with *Manufacturer Refurbished* and *Certified Refurbished* units, at a reduced price. Manufacturer refurbished units are in like-new condition. Certified refurbished units are off-lease units that have been renewed by a Microsoft Authorized Refurbisher. They are considered "Grade A" condition in the industry, meaning that they are 100% functional, but may have very minor cosmetic blemishes such as small scratches and scuffs from everyday use. IGO is committed to providing BestBuy customers with quality products and service. We offer a 100% satisfaction guarantee. If you don't like our products for any reason, we will issue the full refund with NO restocking fee. We provide free shipping on all our products and usually ship out orders within 1 business day.

Shipping Charges
Free standard shipping on all orders.
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
  • Yukon
  • Northwest Territories
  • Nunavut
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Finding a product return policy

To review a specific return policy for a product, simply select the ‘Seller Return Policy’ tab on the product page, under the product details tab.

Please note we do not accept in-store returns for Marketplace products.

Learn more about returning Marketplace products
When returning a Marketplace product please note
  • It must be unassembled and still in the original packaging
  • Return shipping costs will be paid by the seller for all cases where the product is defective, damaged, or incorrect
  • For other cases (e.g. you changed your mind), you will be responsible for this cost