IGO Electronics

4.22
Based on 18 ratings

We are based out of Ottawa, Ontario and have over 15 years of experience in the computer industry. Our Bestbuy storefront is focused on providing customers with “Manufacturer Refurbished” and “Certified Refurbished” units, at a reduced price. Manufacturer refurbished units are in like-new condition. Certified refurbished units are off-lease units that have been renewed by a Microsoft Authorized Refurbisher. They are considered "Grade A" condition in the industry, meaning that they are 100% functional, but may have very minor cosmetic blemishes such as small scratches and scuffs from everyday use.
IGO is committed to providing BestBuy customers with quality products and service. We offer a 100% satisfaction guarantee. If you don’t like our products for any reason, we will take them back at our cost, and issue the full refund with NO restocking fee. We provide free shipping on all our products and usually ship out orders within 1 business day.

Shipping Cost

Seller offers free standard shipping on all orders.

Please allow 2 business days from the date of order for your product to ship.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Shipping Restrictions

Seller does not ship to the following provinces/territories:

  • Territories
  • Territories Remote

Returns can be made within 30 days of receiving your order.

IGO Electronics Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
All Products 30 Days 0% 0% 0%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Days

Seller Feedback

  • I only chose 1 because there wasn't anything lower Worst experience ever 1st charger arrived - did not work returned and ordered a 2nd also did not work.. overheated and did not charge found out that even though add states 'genuine apple product' it is NOT an apple charger! Should not be able to advertise as an apple product when it is NOT!'

    by

    from Halifax, NS on November 19, 2019


  • i just love my laptop that i got it from this seller very fast shipping iwill buy more things in the future thanks again seller and best buy

    by

    from montreal,QC on November 13, 2019


  • Quick delivery, item as described, excellent customer service

    by

    from Niagara Falls, ON on November 3, 2019