Seller offers free standard shipping on all orders above $35
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Returns can be made within 30 days of receiving your order.
|ULTIMAXX CANADA||Restocking Fees / Return Eligibility|
|Camera & Camcorder Accessories||30 Days||0%||10%||20%|
|Drone Accessories||30 Days||0%||10%||20%|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 2 Days
This is not a Nikon dealer I believe they're called third-party your only covered by their warranty not by Nikon however the lens that I ordered was new but it was shipped by Canada Post which was extremely disappointing and taking much longer than expected to get to me ,I have ordered from Best Buy before and this is never happened,I also had a hard time trying to communicate with this company as well ,overall just a chance that you have to take with them,
from Revelstoke, BC on March 24, 2020
My experience was less than favorable. Placed order on the Thursday evening, Friday received email to say that my camera had shipped and had the Canada Post tracking number. On Friday the sale was also processed on my credit card. It took a week before it was received by Canada Post. When you say it has shipped it better have been picked up already. I emailed twice and all I got in response is we are doing are best to expedite this as quickly as possible. Very poor customer service.
from Morden MB on March 7, 2020
Hi! To be honest I did not receive the Correct item. I had ordered the silver camera with brown leather. I received the black camera, which is not the one I wanted. However my daughter already opened the camera and had tried it so I feel I am not able to exchange it for the proper one. As well I went to the store to see if they could help me and they could not. I did not receive a return slip in the box or anything of such. So I am sort of stuck now with not what I ordered unfortunately.
from Montreal, quebec on March 5, 2020