Seller offers free standard shipping on all orders above $35
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Returns can be made within 30 days of receiving your order.
|ULTIMAXX CANADA||Restocking Fees / Return Eligibility|
|Camera & Camcorder Accessories||30 Days||0%||10%||20%|
|Drone Accessories||30 Days||0%||10%||20%|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 2 Days
Unfortunately it was not a pleasant experience for me! I ordered an original Canon product and I received (after two weeks), a replacement of another brand. That is why it was the first and last time I will use this service. Of course I returned the product and now I expect my money back!
from Brossard, QC on January 22, 2020
I received my Nikkon Lense and it did not work from day 1. I called Best Buy and their supplier was supposed to resolve it. No response and it has been almost 3 weeks. Hopefully I will get a lense that works, but this is probably the last time I use Best Buy online.
from Calgary, AB on January 20, 2020
Positive: Good product so far. Fast delivery. Negative: Would be better if there was phone support to help use the product. Getting an email saying they'll get back to you within 3 days ain't the best...just saying.
from Gatineau, QC on January 19, 2020