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Headquartered in Toronto, ON, Hitech Bay Inc. is a leading provider of computer accesories, electronics and information technology products for the consumer and professional markets. We strive to enhance your work environment with accessories that improve how you work, communicate and interact. Please feel free to contact us at 1-(866) 217-6236 from 8 am to 4 pm EST (Monday - Friday). We are here and happy to assist you!

Shipping Cost

Seller offers free standard shipping on all orders.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Returns can be made within 30 days of receiving your order.

Tecnix Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Blank Media (Digital Memory, Hard Drives, etc.),Portable Storage Media & Hardware,Office Supplies,Office Supply Consumables (Ink, Toner, etc.) and CDs Not Retunable 0% 0% 0%
For all other products 30 Days 0% 10% 20%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 business days.