Shipping costs are dependent on your order and your shipping location.Add the product to your cart to get your shipping estimate.**In the event that product is unavailable, you will be refunded within 48 business hours.
Large Item Scheduled Delivery (items heavier than 150lbs)
Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.
Returns can be made within 30 days of receiving your order.
|Arora Electric||Restocking Fees / Return Eligibility|
|All Products||30 Days||0%||10%||15%|
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Days
I have good experience with Arora Electric, The communication was adequate, I received emails about advancement of my order. The ordered product arrived with reasonable delay.
from Montréal, QC on April 22, 2021
The Best Buy market place seller Aurora Electric sent me a product with a broken lid, which took many weeks to get here. I contacted them about the broken lid, they promptly replied and sent me the lid at no cost.
from Vancouver, BC on April 5, 2021
I did not receive this product yet. Please cancel the order.
from Edmonton, AB on January 23, 2020