Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate.**In the event that product is unavailable, you will be refunded within 48 business hours.
Large Item Scheduled Delivery (items heavier than 150lbs)
Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.
Seller does not ship to P.O. Boxes
Seller does not ship to the following provinces/territories:
Returns can be made within 14-30 days of receiving your order.
|DIRECTEASYBUY||Restocking Fees / Return Eligibility|
|Cell Phone Accessories||30 Days||0%||10%||15%|
|Computer Accessories||30 Days||0%||10%||15%|
|Computers (Laptops & Desktops)||14 Days||0%||10%||15%|
|Tablets, iPads & eReaders||14 Days||0%||10%||15%|
|Smart Controls||30 Days||0%||10%||15%|
|Smart Energy & Water Management||30 Days||0%||10%||15%|
|Smart Lighting Control||30 Days||0%||10%||15%|
|Smart Monitoring & Sensors||30 Days||0%||10%||15%|
|Smart Security & Access||30 Days||0%||10%||15%|
|Seasonal Holiday Goods||14 Days||0%||10%||15%|
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Days
Laptop arrived on time and in virtually brand new condition. The laptop is very fast and fires up quickly too. The folks at Directeasybuy were great to deal with. I would not hesitate in recommending them to anyone. Thank you for the great laptop!!!!
from Sault Ste. Marie, ON on April 6, 2021
The laptop is in amazing shape, it works great. I had a minor issue with the charger and the seller resolved the issue promptly and efficiently. I would recommend this seller any day.
from gatineau, QC on April 5, 2021
I was supposed to receive a Windows Pro 10 Key and I was never provided a key. I had to go and purchase the program so that I coukd meet my deadline. I contacted both the seller and Best Buy by email and I have yet to hear back. Very disappointing, I wont purchase from your company again.
from Calgary, AB on March 18, 2021