DirectEASYBUY

Shipping Cost

Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate.

Please allow 2 business days from the date of order for your product to ship.

_{**In the event that product is unavailable, you will be refunded within 48 business hours.}

Large Item Scheduled Delivery (items heavier than 150lbs)

Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Seller does not ship to the following provinces/territories:

• Territories

Returns can be made within 14-30 days of receiving your order.

DIRECTEASYBUY		Restocking Fees / Return Eligibility
Category	Return Period	Un-opened	Opened/Unused	Opened/Used
Cell Phone Accessories	30 Days	0%	10%	15%
Computer Accessories	30 Days	0%	10%	15%
Computers (Laptops & Desktops)	14 Days	0%	10%	15%
Monitors	30 Days	0%	10%	15%
Tablets, iPads & eReaders	14 Days	0%	10%	15%
Smart Controls	30 Days	0%	10%	15%
Smart Energy & Water Management	30 Days	0%	10%	15%
Smart Lighting Control	30 Days	0%	10%	15%
Smart Monitoring & Sensors	30 Days	0%	10%	15%
Smart Security & Access	30 Days	0%	10%	15%
Seasonal Holiday Goods	14 Days	0%	10%	15%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

• Web ID (8-digit number) & product description
• Number of items to be returned
• Date you recieved your product
• Condition of product
• Condition of packaging
• Reason for return

All refunds will be processed within 4 Days