Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate.**In the event that product is unavailable, you will be refunded within 48 business hours.
- Quebec Local
- Quebec Remote
Returns can be made within 30 days of receiving your order.
|Mind Games||Restocking Fees / Return Eligibility|
|Hobby-grade R/C Vehicles||30 Days||0%||10%||20%|
|Sports & Recreation||30 Days||0%||10%||20%|
|Toys, Games & Collectibles||30 Days||0%||10%||20%|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Days
We love the game!! Definitely a fun game for the family. Also, the seller was amazing they fast tracked our order so we could get it before our trip - this all happened in less than a week and after speaking to the best buy rep who was also amazing.
from Cayman Islands on 23 août 2019
(order number: 207288041). I'm sorry to inform you that I'm upset about the service I've received. it's been nearly two weeks since I requested a replacement for the order. the original chess game was missing a chess piece and one piece was chipped. I requested to return the original chess game and order another chess game. please reply back so I can get this resolved, one month is unacceptable. Daniel Shaw
from Coquitlam, BC on 6 août 2019
Product arrived on time & in good condition. Did not have additional communication with seller.
from Steinbach, MB on 4 janvier 2019