Seller offers free standard shipping on all orders.
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Seller does not ship to P.O. Boxes
Seller does not ship to the following provinces/territories:
- Quebec Local
- Quebec Remote
- Territories Remote
Returns can be made within 30 days of receiving your order.
|Costway||Restocking Fees / Return Eligibility|
|Major Appliances,Apparel ,Baby, Juvenile & Maternity Products,Beauty, Grooming & Personal Products,Child Safety (Gates, Car Seats, etc.),Personal Care,Bedding & Bath,Fitness Equipment & Accessories,Hobby-grade R/C Vehicles,Jewelry,Musical Instrument Consumables (Guitar Strings, Microphones, etc.),Wind Instruments (e.g. Harmonicas)||30 Days||0%||10%||Not Returnable|
|Furniture & Décor||30 Days||0%||10%||Not Returnable|
|All Other Products||30 Days||0%||10%||20%|
Must be unassembled and still in the original packaging.All returned products must include original packaging.
Seller ships from United States.Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 2 days
Top of the unit was scratched and the pieces to attach one of the doors was missing. I contacted the seller almost two weeks ago to send this missing parts and they never responded.
from Duncan, B.C. on January 22, 2020
I have been trying to cancel the order for two weeks now. The reason being that delivery was delayed and I was forced to buy another product. Can you please look into this matter and expedite a refund? Thanks
from Vancouver, B.C. on January 20, 2020
Service from seller was good.
from Edmonton, AB on January 18, 2020