Zwilling J.A. Henckels Canada LTD.
Seller offers free standard shipping on all orders above $99 for Ground Regular Shipments
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Large Item Scheduled Delivery (items heavier than 150lbs)
Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.
Returns can be made within 30 days of receiving your order.
|Zwilling J.A. Henckels Canada LTD.||Restocking Fees / Return Eligibility|
|Kitchen & Dining||30 Days||0%||10%||20%|
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Days
I requested a return as soon as we recieved the block. The color isn't what we were looking for. I still haven't heard back from the return people.
from Sherwood Patk, Ab on December 27, 2019
Very happy with the purchase. It was a gift. It came on time. Quick and easy. Would use them again. Also, I got the item on sale through BestBuy. No one could beat it at the time.
from F on June 15, 2019