Zwilling J.A. Henckels Canada LTD.

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Known for high quality products, Zwilling J.A. Henckels is an industry leader in cookware, cutlery, flatware, tableware and more. Registered as a trademark in 1731, Zwilling is one of the oldest brands in the world today.

Shipping Charges
Free standard shipping on all orders over $99.99 (before taxes, fees, and promo codes).
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Zwilling J.A. Henckels Canada LTD. Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened
Kitchen & Dining 30 Days 0% 15%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Days