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AZ Wireless

Average rating based on 16 reviews

We are based in Ottawa with 2 retail locations. We specialize in brand new and refurbished grade A unlocked cell phones, mobile repair and accessories. Highly reviewed with top quality products. www.azwirelessonline.com

Shipping Cost

Seller offers free standard shipping on all orders over $100.

Please allow 2 business days from the date of order for your product to ship.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Returns can be made within 15-30 days of receiving your order.

AZ Wireless Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Cell Phones, Smartphones & Wireless Devices 15 Days 0% 0% 10%
Cell Phone Accessories 30 Days 0% 5% 20%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Days

Seller Feedback

  • Got my phone. It was in great shape as described and it works good. No issues except for a little at&t bloatware.


    from Edmonton, AB on February 18, 2020

  • Product arrived on time and was exactly what I expected.


    from Vancouver, BC on February 3, 2020

  • Shipping was on time but the “unlocked” phone I bought was locked and I’ve just been told it will be 60 days before it becomes unlocked? I’m waiting to hear if this can be changed but so far I am extremely upset. I purchased as a gift and for it to be unusuable for 2 months is just not acceptable


    from Chilliwack, BC on December 27, 2019