Seller offers free standard shipping on all orders over $100.
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Returns can be made within 15-30 days of receiving your order.
|AZ Wireless||Restocking Fees / Return Eligibility|
|Cell Phones, Smartphones & Wireless Devices||15 Days||0%||0%||10%|
|Cell Phone Accessories||30 Days||0%||5%||20%|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Days
I ordered a refurbished iPhone, and then waited for weeks for a shipping notification or its arrival. The "contact seller" links on the website weren't working, so I called BestBuy. They contacted the seller on my behalf, who informed me that they couldn't provide the phone in the colour I had ordered, but offered me a different colour. In the end, it worked out, but the seller shouldn't offer what they don't have, and the website contact glitch should be fixed.
from Toronto, ON on October 12, 2019
Love my iPhone 7 Plus. Arrived in great condition. Works perfectly!
from Brampton, ON on September 19, 2019
It took two weeks to arrive. the charger doesn’t work now I have to buy one
from Montréal, Q on September 19, 2019