Wireless Experts, Inc.
Seller offers free standard shipping on all orders.
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Seller does not ship to P.O. Boxes
Returns can be made within 30 days of receiving your order.
|Wireless Experts, Inc.||Restocking Fees / Return Eligibility|
|All Products||30 Days||0%||10%||20%|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Days
Thanks, service was great. Phone came fast.
from Vancouver, BC on October 22, 2019
Phone arrived in short time, as described.
from Vancouver, BC on October 21, 2019
Terrible seller. Bought 2 Samsung S7 refurbished phones, one works fine. The other has a burnt in pink screen on it when the background is supoosed to be white. Messaged the seller right away. Took 2 weeks to get the return shipping lable emailed to me. I duly mailed it back and seller has the phone on hand for 2 weeks now and still not refunded the money for the one phone. Bestbuy did nothing for me. I have escalated it. In fact i have now contacted my credit card company and disputing it.
from Georgetown, ON on October 14, 2019