Wireless Experts, Inc.

4.04 (186)

Your one stop shop for all your wireless needs. We carry most major brands such as Samsung, Apple, Motorola, LG, Sony, Blackberry, Huawei, Xiaomi, and many more

Shipping Cost

Seller offers free standard shipping on all orders.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Returns can be made within 30 days of receiving your order.

Wireless Experts, Inc. Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
All Products 30 Days 0% 10% 20%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Days

Warranty Policy for ReCertified, Refurbished & Open Box Products

All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).

The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.

If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:

  • A description of the issue you are facing
  • The IMEI or Serial number of your product

Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.

Seller Feedback

  • Excellent product and service . You have made me happy . If you ever need a coffee and donut please let me know . Till then thank you .

    by

    from Mississauga, ON on May 13, 2021


  • Excellent service! Parcel was delivered very quickly and in perfect condition! Will be making more purchases in the future! Highly recommended and safe to do so! Thank you

    by

    from Greater Sudbury, ON on May 13, 2021


  • Easy and reliable

    by

    from Morinville, AB on May 12, 2021