Seller offers free standard shipping on all orders.
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Large Item Scheduled Delivery (items heavier than 150lbs)
Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.
Seller does not ship to P.O. Boxes
Seller does not ship to the following provinces/territories:
- BC Remote
- Alberta Remote
- Saskatchewan Remote
- Manitoba Remote
- Ontario Remote
- Quebec Remote
- Newfoundland/Labrador Remote
- New Brunswick Remote
- Nova Scotia Remote
- PEI Remote
- Territories Remote
Returns can be made within 30 days of receiving your order.
|Luna Electronics||Restocking Fees / Return Eligibility|
|All products||30 Days||0%||10%||20%|
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Days
The experience was pretty much as hoped. I received the item a few days after ordering (weekend included). Received notification it was on its ways the day of delivery. If you need your package in short order, I can recommend this provider.
from Parksville, BC on March 1, 2020
Experience was quick and simple. Love my product which I got on sale.
from Burnaby, BC on January 23, 2020
Very quick delivery, product exactly as posted, overall great online ordering experience.
from Winnipeg, MB on January 20, 2020