Lenovo Canada

(316)

Lenovo is a $51 billion Fortune Global 500 company and a global technology leader in driving Intelligent Transformation through smart devices and infrastructure that create the best user experience. Lenovo manufactures one of the world's widest portfolio of connected products, including smartphones (Motorola), tablets, PCs (ThinkPad, Yoga, Lenovo Legion) and workstations as well as AR/VR devices and smart home/office solutions. Lenovo's data center solutions (ThinkSystem, ThinkAgile) are creating the capacity and computing power for the connections that are changing business and society. Lenovo works to inspire the difference in everyone and build a smarter future where everyone thrives.

Shipping Charges
Free standard shipping on all orders.
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
  • Quebec
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Lenovo Canada Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened
Headphones and Earphones (all types) 30 Days 0% 0%
Portable Audio 30 Days 0% 0%
Cell Phones, Smartphones & Wireless Devices 30 Days 0% 0%
Cell Phone Accessories 30 Days 0% 0%
Blank Media (Digital Memory, Hard Drives, etc.) 30 Days 0% 0%
Computer Accessories 30 Days 0% 0%
Computer Components 30 Days 0% 0%
Computers (Laptops & Desktops) 30 Days 0% 0%
Monitors 30 Days 0% 0%
Portable Storage Media & Hardware 30 Days 0% 0%
Tablets, iPads & eReaders 30 Days 0% 0%
Smart Audio & Video 30 Days 0% 0%
Smart Controls 30 Days 0% 0%
Smart Lighting Control 30 Days 0% 0%
Gaming PCs 30 Days 0% 0%
Video Games 30 Days 0% 0%
Smartwatches 30 Days 0% 0%
Virtual Reality Accessories 30 Days 0% 0%
Virtual Reality Headsets (Oculus Rift, PlayStation VR, etc.) 30 Days 0% 0%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you received your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Business Days.