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ROPET

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Founded in early 2022, ropet™ was co-founded by Mr. He Jiabin and Dr. Zhou Yushu with a mission to create the world’s leading emotionally intelligent AI companion pets. Consumers from over 50 countries and regions worldwide have already purchased Ropet as an inseparable companion in their daily lives. Our product’s reliability and sustainability are backed by tens of thousands of hours of testing and stable use by tens of thousands of users, so you can feel confident in the stability and long-term performance of Ropet.

Shop all of their products

Shipping Charges

Free standard shipping on all orders.

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • Quebec
  • Yukon
  • Northwest Territories
  • Nunavut
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.

Finding a product return policy

To review a specific return policy for a product, simply select the ‘Seller Return Policy’ tab on the product page, under the product details tab.

Please note we do not accept in-store returns for Marketplace products.

Learn more about returning Marketplace products

When returning a Marketplace product please note

  • It must be unassembled and still in the original packaging
  • Return shipping costs will be paid by the seller for all cases where the product is defective, damaged, or incorrect
  • For other cases (e.g. you changed your mind), you will be responsible for this cost