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BroadLink

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"As one of the leading IoT companies, BroadLink is specialized in offering ready-to-go smart home products with affordable cost and innovative experience, including smart plug, smart bulb, IR and RF universal remote hubs, lighting retrofit, sensors… to build your ideal smart life. With patented “NoAPP” technology, our products can be added to Wi-Fi network super-fast without using any third-party app and just do everything within Alexa or Google Home app. The innovative “FastCon” technology also heals your pains using products of other brands with super extended network range and scale, network self-healing and self-adaption to changes and ultra-low power consumption for sensors."

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Shipping Charges

Free standard shipping on all orders.

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • British Columbia (Local)
  • Quebec
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.

Finding a product return policy

To review a specific return policy for a product, simply select the ‘Seller Return Policy’ tab on the product page, under the product details tab.

Please note we do not accept in-store returns for Marketplace products.

Learn more about returning Marketplace products

When returning a Marketplace product please note

  • It must be unassembled and still in the original packaging
  • Return shipping costs will be paid by the seller for all cases where the product is defective, damaged, or incorrect
  • For other cases (e.g. you changed your mind), you will be responsible for this cost