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1HEALTH

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Drive Medical is recognized globally as the leader in innovation, design, functionality and performance. Drive Medical continues to build upon these standards by continually researching and testing new products, providing informative and functional retail packaging and achieving supply-chain excellence to ultimately improve the quality of everyday life for our customers. It is our goal with this new, state of the art website to provide industry leading consumer level support and content to help drive the tough decisions faced daily by home medical equipment consumers and caregivers. Our product lines reach a broad and growing customer base: • Bathroom Safety • Mobility • Personal Care • Enablers® and Aids For Daily Living • Bright Light Therapy Products • Self-Care Products • In-Home Care

Shipping Charges

Free standard shipping on all orders.

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.

Finding a product return policy

To review a specific return policy for a product, simply select the ‘Seller Return Policy’ tab on the product page, under the product details tab.

Please note we do not accept in-store returns for Marketplace products.

Learn more about returning Marketplace products

When returning a Marketplace product please note

  • It must be unassembled and still in the original packaging
  • Return shipping costs will be paid by the seller for all cases where the product is defective, damaged, or incorrect
  • For other cases (e.g. you changed your mind), you will be responsible for this cost