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Royal-Dan, Inc

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We are a Canadian family-based team with more than 20 years of experience supplying goods & services across the country: Customer satisfaction is our 1st-priority. We are dedicated to supplying you with products of great prices, variety and quality. All items are brand new and sealed directly from the manufacturer. We specialize in Electronics, Home-Improvement Tools, Office-Supplies, Toys, Watches, Security and a variety of other products. We reply timely to all of our emails and look forward to hearing from you - 365 days a year. Shipping Policy We ship almost all of our items within one business day! Ordering from us is usually just as quick as Amazon Prime. You will often receive our shipment the next day! We can ship to PO Boxes - as long as the purchased item is a smaller-scale parcel. Some large-scale deliveries are restricted from certain areas. Return Policy ●Returns are easy and hassle-free. ●Items can be returned within the time frame of 30 days solely. ●Returns are subject to the item's original content and accessory as per the packing list. ●Serial numbers are tracked & authenticated for each electronic sent ● Unmatched, swapped, or scratched S/N returns will result in 0% refund and an immediate report.

Shipping Charges

Free standard shipping on all orders.

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.

Finding a product return policy

To review a specific return policy for a product, simply select the ‘Seller Return Policy’ tab on the product page, under the product details tab.

Please note we do not accept in-store returns for Marketplace products.

Learn more about returning Marketplace products

When returning a Marketplace product please note

  • It must be unassembled and still in the original packaging
  • Return shipping costs will be paid by the seller for all cases where the product is defective, damaged, or incorrect
  • For other cases (e.g. you changed your mind), you will be responsible for this cost