Aosom Canada

(643)

Aosom Canada was founded in 2011 and is headquartered in Scarborough of Toronto. Equipped with a 117,000 square foot warehouse in Scarborough making us serve customers in 10 provinces cross Canada providing high quality products at really good prices. We’re always on the lookout for cool new products at the very best prices to help make life better. From Homcom to Outsunny, Pawhut and Soozier, our brands span an extensive variety of categories so that you’ll always find exactly what you’re looking for at price that won’t break your budget. At Aosom Canada, our goal is to take the convenience and selection of online shopping and pair it with the value of excellent pricing and customer service to create a buying experience like none other .

Shipping Charges
Free standard shipping on all orders.
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
  • Yukon
  • Northwest Territories
  • Nunavut
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Aosom Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened
Apparel, Baby products, Beauty, Bedding & Bath, Fitness Equipment, R/C Vehicles, Jewelry & Musical Instruments 30 Days 0% 15%
Furniture & Decor 30 Days 0% 15%
All other products 30 Days 0% 0%;
Must be unassembled and still in the original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 days