Seller offers free standard shipping on all orders.
Please allow 1 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Seller does not ship to the following provinces/territories:
- Newfoundland/Labrador Remote
- PEI Remote
- Territories Remote
Returns can be made within 30 days of receiving your order.
|Aosom||Restocking Fees / Return Eligibility|
|Apparel, Baby products, Beauty, Bedding & Bath, Fitness Equipment, R/C Vehicles, Jewelry & Musical Instruments||30 Days||0%||10%||Not Returnable|
|Furniture & Decor||30 Days||0%||Must be uassembled||Not Returnable|
|All other products||30 Days||0%||10%||20%|
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 days
Aosom Canada is excellent. 5 stars. I had to return my purchase. But, Aosom was great about it. Returns can be so hard. Aosom Canada is really good. Thank You! The delivery was really good and the day stated. I would definitely purchase from them again.
from Saskatoon, SK on May 6, 2021
Great service, wish my packages came in one truck instead of three separate deliveries.
from Limoges, ON on May 4, 2021
Good delivery. The lounge chairs' structure is cheaply made but the cushions are reasonable quality and comfortable.
from Ottawa, ON on May 4, 2021