Free standard shipping on all orders.
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
- Northwest Territories
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
|Aosom||Restocking Fees / Return Eligibility|
|Apparel, Baby products, Beauty, Bedding & Bath, Fitness Equipment, R/C Vehicles, Jewelry & Musical Instruments||30 Days||0%||15%|
|Furniture & Decor||30 Days||0%||15%|
|All other products||30 Days||0%||0%;|
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 days