MattressDirect

3.58
Based on 169 ratings

MATTRESS AND FURNITURE

Shipping Cost

Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate.

Please allow 2 business days from the date of order for your product to ship.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Seller does not ship to the following provinces/territories:

  • Territories
  • Newfoundland/Labrador Remote

Returns can be made within 30 days of receiving your order.

MattressDirect Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Home & Furniture 30 Days 0% 0% 0%
Mattresses 30 Days 0% Not Returnable Not Returnable

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 days

Seller Feedback

  • Honestly, I was super disappointed with this chair. The cushions on it suck and it is very low quality. If your looking for a good gaming chair, this is not it folks.

    by

    from Squamish, BC on 24 janvier 2020


  • Your services is very very poor . after taking two days off work to get my item yet they still didn’t deliver It , not calls from fedex nor Best to say sorry.. I will never purchase any big ticket items from Best Buy again..

    by

    from Vancouver, BC on 23 janvier 2020


  • I did not receive the purchased item. It has been weeks of back and forth between Best Buy, Canada Post and Canadian Mall. Last time I order online from Best Buy.

    by

    from Ottawa, ON on 20 janvier 2020