MattressDirect

3.6
Based on 102 ratings

MATTRESS AND FURNITURE

Shipping Cost

Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate.

Please allow 2 business days from the date of order for your product to ship.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Seller does not ship to the following provinces/territories:

  • Territories
  • Newfoundland/Labrador Remote

Returns can be made within 30 days of receiving your order.

MattressDirect Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Home & Furniture 30 Days 0% 0% 0%
Mattresses 30 Days 0% Not Returnable Not Returnable

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 days

Seller Feedback

  • I ordered two gaming chairs. Received one gaming chair in 6 days and still waiting on my second gaming chair for more than 2 weeks now. Communication between the Marketplace Seller is good. They respond within a reasonable time. Punctuality on delivery is the annoying part.

    by

    from Surrey, BC on September 20, 2019


  • Very happy with purchase. Items were delivered on time as scheduled. I would not hesitate to purchase from them again.

    by

    from Toronto, ON on September 19, 2019


  • Experience was as expected. Timely shipping. Communication normal.

    by

    from Sault Ste. Marie, ON on September 13, 2019