Eastporters Audio Video
Seller offers free standard shipping to all major cities, for remote area check the shipping at checkout page.
Please allow 3 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Large Item Scheduled Delivery (items heavier than 150lbs)
After you've completed your purchase you'll receive an Order Received email to confirm your order. A shipping confirmation is provided once the seller has shipped your order to their chosen delivery service. When the local delivery company receives the order, they will contact you to schedule a delivery date and 4-hour window time.
Please note: For rural areas, large item scheduled delivery is curbside only. It does not include carry-in service, removal of packaging, or light assembly.
For eligible areas, large item scheduled delivery includes:
- Carry-in service to a room of your choice. Apartments will require a working elevator.
- Removal of packaging
- Light assembly (limited to 60 minutes in your home)
Seller does not ship to P.O. Boxes
Seller does not ship to the following provinces/territories:
- Northwest Territories
Returns can be made within 30 days of receiving your order.
|Eastporters Audio Video||Restocking Fees / Return Eligibility|
|Home Theatre & Audio||30 Days||0%||10%||15%|
|Headphones and Earphones (all types)||30 Days||0%||Not Returnable||Not Returnable|
|Furniture & Décor||30 Days||0%||10%||Not Returnable|
|Cameras & Camcorders (excluding Full-Frame Cameras)||30 Days||0%||10%||15%|
Must be unassembled and still in the original packaging.All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 days
Eastporters gave us great customer service, and the white glove service was excellent. Very happy with them!
from Campbell River, BC on December 13, 2019
Yesterday we received our theatre chairs. They are awesome chairs! They are comfortable and sleek.
from Kamloops, BC on December 13, 2019
This couch is exactly what we were looking for. We put these in our basement and have a very narrow staircase. They come in two pieces per side and it was very easy to bring downstairs and set up. The only issue we had was with the shipping company delivering them but we contacted the seller and they were able to get it sorted out. The seller was very quick to respond to our questions and the delivery was quick. I would highly recommend this product if you are looking for home theater seating.
from Winnipeg on December 7, 2019