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Average rating based on 169 reviews


Shipping Cost

Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate.

Please allow 3 business days from the date of order for your product to ship.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Returns can be made within 14-30 days of receiving your order.

TVOUTLET Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Laptops, Desktops, Tablets, Monitors & Printers 30 Days 0% 10% 15%
Headphones, Blank Media, Computer Components, Portable Storage, Batteries, Office Supplies, Ink & Toner 30 Days 0% Not Returnable Not Returnable
All other Home Theatre & Computing products 30 Days 0% 10% 15%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 3 days

Seller Feedback

  • I received a MBP that was showing clear signs that it was dropped. That tells me TVOUTLET jhjdon’t really inspect their products. I sent a message and was ignored until bestbuy stepped in. Tvoutlet offered a partial refund of 80$ or a full refund if I sent the laptop back. They’ve clearly taken advantage of the fact that I need the laptop ( suddenly working from home because of covid-19). I suspect the laptop will mysteriously stop working after their three months warranty. Avoid at all cost.


    from Montreal, QC on March 15, 2020

  • Still haven't got our television due to the shipping company not delivering it.


    from Alberta on March 10, 2020

  • Shipping was quick and the local fellow that delivered it was courteous and brought it right into the home. Order was in excellent condition for a refurbished model and came with all original packaging and accessories. If your looking for a super deal on a TV they were definitely worth considering.


    from Gatineau, QC on March 4, 2020