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Green Net FREE Shipping

3.94
Average rating based on 829 reviews

Green Net is a Richmond, BC based computer store. We are one of the top computer shops / retailers and ICT support company in Richmond, BC. Order your computer systems and parts 7 days a week from our online store and we will have it delivered to you.

Shipping Cost

Seller offers free standard shipping on all orders.

Please allow 2 business days from the date of order for your product to ship.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Returns can be made within 14-30 days of receiving your order.

Green Net FREE Shipping Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Radar Detectors, Cameras & Camcorders (excluding Full-Frame Cameras), Computers (Laptops & Desktops), Monitors, Printers, DJ & Karaoke Equipment, Portable DVD Players 14 Days 0% 0% 0%
Cell Phones, Smartphones & Wireless Devices 15 Days 0% 0% 0%
All Other Products 30 Days 0% 0% 0%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 days

It is important to us that our customers are fully satisfied with their online purchases. This is why we make the return/exchange process very easy for you. In order to keep our customers happy, we offer a 30 day return/exchange for any reason.

Seller Feedback

  • I got my order but there were no instructions on how to pair your device to your smart phone. I only got the device and nothing came with it.

    by

    from Toronto, ON on March 18, 2020


  • the item was not what I expected, I guess that is on me...but to return it with postage was about the same as what it cost, never knew I could not bring back to the store.

    by

    from Toronto, ON on March 12, 2020


  • I ordered two cables, both of which did not work. This implies they are selling a faulty product. They did the right thing and refunded me with no problem. I did not appreciate them telling me they were "doing me a favour" by not making me send the faulty cables back for the refund.

    by

    from Edmonton, AB on March 11, 2020