Seller offers free standard shipping on all orders.
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Large Item Scheduled Delivery (items heavier than 150lbs)
For large items over 150lbs, we recommend that you contact the shipping company with the tracking number we have provided to you, in order to determine when your delivery is scheduled to arrive. Please keep in mind that it may take sometimes up to 4 weeks to receive the shipment. Since bundles comes in multiple pieces, it could happen that your products will arrive via two different deliveries.
Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.
Returns can be made within 30 days of receiving your order.
|bebelelo||Restocking Fees / Return Eligibility|
|Baby, Juvenile & Maternity Products||30 Days||0%||0%||20%|
|Bedding & Bath||30 Days||0%||0%||20%|
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 business days
The crib I purchased is very cheaply made. It also was not even close to the correct colour that was described and shown on the website. I have attempted to set up a return for the item and nobody is getting back to me. I am very disappointed all around with the product, the way this has been dealt with, and the lack of communication.
from Edmonton, AB on January 16, 2020
Very pleased with bebeleo. Nice products and quick delivery. Also notifications for delivery were good as well. I could track my shipment once shipped.
from Greater Sudbury, ON on January 14, 2020
though it was busy holiday...it was late as expected but still it came in...perfect as ordered...greattttt!!!! thanks....
from Edmonton, AB on January 11, 2020