Seller offers free standard shipping on all orders above $5000 for Ground Regular Shipments
Seller offers free shipping on all orders above $5000 for Ground Express Shipments
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Large Item Scheduled Delivery (items heavier than 150lbs)
For large items over 150lbs, we recommend that you contact the shipping company with the tracking number we have provided to you, in order to determine when your delivery is scheduled to arrive. Please keep in mind that it may take sometimes up to 4 weeks to receive the shipment. Since bundles comes in multiple pieces, it could happen that your products will arrive via two different deliveries.
Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.
Returns can be made within 30 days of receiving your order.
|bebelelo||Restocking Fees / Return Eligibility|
|Baby, Juvenile & Maternity Products||30 Days||0%||0%||20%|
|Bedding & Bath||30 Days||0%||0%||20%|
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 business days
Shipping was very slow but the product itself is great.
from Sydney, NS on January 30, 2020
The product was not delivered promptly. An attempt was made to contact the seller regarding a shipment and delivery date, but I never heard back.
from St Catharines, ON on January 23, 2020
Hello, I still haven’t received the high chair that was supposed to be a part of my package. Our crib came with the box damaged as well, hopefully the crib is okay. We haven’t put together our items yet but hopefully everything is good :)
from Grande Prairie, AB on January 21, 2020