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Average rating based on 15 reviews

TECHGENIUS will ensure your order is delivered on time. We ship fast! Most orders leave the warehouse in 1-3 business day.

Shipping Cost

Seller offers free standard shipping on all orders above $1000 in Local Area and $1200 in Remote Area for Ground Regular Shipments

Seller offers free shipping on all orders above $1200 in Local Area and $1400 in Remote Area for Ground Express Shipments

**In the event that product is unavailable, you will be refunded within 48 business hours.

Returns can be made within 30 days of receiving your order.

TechGenius Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Computer Accessories 30 Days 0% 10% 20%
Computer Components 30 Days 0% 10% 20%
Computers (Laptops & Desktops) 30 Days 0% 10% 20%
Furniture & Décor 30 Days 0% 10% 20%
Kitchen & Dining 30 Days 0% 10% 20%
Media, Cable & Streaming Devices 30 Days 0% 10% 20%
Seasonal Holiday Goods 30 Days 0% 10% 20%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 days.

Seller Feedback

  • We are happy with the product, but the picture online is very deceiving. It shows two units and we were surprised when we only got one.


    from Dundas, ON on March 7, 2020

  • I bought Mag410 IPTV box, and found out that it did not resolve the picture freezing problems I was having with my Mag322. After some discussion with a Technical Support, I returned the box within a week of receiving it. I have confirmation that it was delivered to the indicated address. It is now more than two weeks, but the refund so far has not appeared in my credit card account. I would highly appreciate if you could please expedite the payment. Thank you. Jagjit Khosla


    from Ottawa, ON on February 4, 2020

  • Article arrived on time and in good condition.


    from Vancouver on January 30, 2020