Seller Shipping Policy
Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate.
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Seller does not ship to P.O. Boxes
Seller does not ship to the following provinces/territories:
- Territories Remote
Seller Return Policy
Returns can be made within 14-30 days of receiving your order.
|Vgi||Restocking Fees / Return Eligibility|
|Air Conditioners, Beverage & Blending (Coffee, Tea, Juicers, etc.), Cleaning & Home Comfort (Vacuums, Air Purifiers, Humidifiers, etc.), Cooking & Meal Prep, Major Appliances, Radar Detectors, Radar Detectors, DJ & Karaoke Equipment, Portable DVD Players, Gaming PCs, Seasonal Holiday Goods||14 Days||0%||10%||20%|
|All other products||30 Days||0%||10%||20%|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 3 Days
I’m returning product but they haven’t got back to me
from Peterborough, ON on July 16, 2019
Best buy online DID have a refurbished model, but it was coming from a sub-contractor. This review is for the dealer VGI. VGI was prompt and efficient. I had my order within 2 business days. The product worked well and to my satisfaction. I emailed VGI and asked them if they knew any place that would repair my broken headphone as a spare. I had a reply within 12 hours, even though it was on a weekend, and they offered help themselves. Couldn't be more satisfied with their service.
from Oshawa, ON on July 11, 2019
I am quite satisfied with my purchase .....The delivery was on time
from Bird Covey, NL on July 10, 2019