Seller offers free standard shipping on all orders.
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Large Item Scheduled Delivery (items heavier than 150lbs)
Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.
Returns can be made within 30 days of receiving your order.
|CELLNTELL||Restocking Fees / Return Eligibility|
|Car Electronics, Home Theatre Audio,Portable Audio||30 Days||0%||5%||10%|
|Cell Phones, Smartphones & Wireless Devices,Smart Audio & Video,Smartwatches, Activity & Fitness Trackers,Tracking Devices||30 Days||0%||5%||15%|
|Drone Accessories,Drones||30 Days||0%||5%||20%|
|Headphones and Earphones (all types)||30 Days||0%||Not Returnable||Not Returnable|
|Computers (Laptops & Desktops)||30 Days||0%||10%||15%|
|All other products||30 Days||0%||10%||20%|
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Days
I bought an iPhone X open box from this seller and had a good experience. The phone arrived in less than a week and it was in perfect condition as described in the ad. The only reason why I am giving it 4 stars is because the headphone jack adapter was missing. I contacted the seller and they provided me with a refund for this item, but I still felt a bit disappointed that it was missing.
from Vancouver, BC on March 20, 2020
not open box with warranty as advertised. paid the extra for open box models. needed the phones desperately so chose to keep them and they work fine but disappointed in being misled.
from Winnipeg, MB on March 11, 2020
I waited a very long time for the parcel
from Calgary, AB on March 6, 2020