Pratt Image

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Camera and Video Equipment

Seller Shipping Policy

Shipping Cost

Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate.

Please allow 2 business days from the date of order for your product to ship.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Seller Return Policy

Returns can be made within 30 days of receiving your order.

Pratt Image Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Camera & Camcorder Accessories 30 Days 0% 10% 20%
Camera Lenses and Flashes 30 Days 0% 10% 20%
Cameras & Camcorders (excluding Full-Frame Cameras) 30 Days 0% 10% 20%
Full-Frame Cameras 30 Days 0% 10% 20%
Monitors 30 Days 0% 10% 20%
Portable Storage Media & Hardware 30 Days 0% 10% 20%
Printers 30 Days 0% 10% 20%
Scanners & Fax 30 Days 0% 10% 20%
Tablets, iPads & eReaders 30 Days 0% 10% 20%
Printers 30 Days 0% 10% 20%
Scanners & Fax 30 Days 0% 10% 20%
Home Theatre Audio 30 Days 0% 10% 20%
Portable DVD Players 30 Days 0% 10% 20%
Televisions 30 Days 0% 10% 20%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Days

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