Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate.**In the event that product is unavailable, you will be refunded within 48 business hours.
Large Item Scheduled Delivery (items heavier than 150lbs)
Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.
Seller does not ship to the following provinces/territories:
- Nunavut Local
- Nunavut Remote
- Yukon Local
- Yukon Remote
Returns can be made within 30 days of receiving your order.
|Sensei Photo||Restocking Fees / Return Eligibility|
|Camera & Camcorder Accessories||30 Days||0%||10%||20%|
|Cameras & Camcorders (excluding Full-Frame Cameras)||30 Days||0%||10%||20%|
|Cell Phone Accessories||30 Days||0%||10%||20%|
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Days
Easy and fast. Had my item within 48 hours.
from Calgary, AB on March 15, 2021
Great product, excellent shopping experience and fast shipment. Would recommend this seller without hesitation.
from Kingston, ON on March 13, 2021
I bought a webcam from Sensei (in Quebec) last year, but I had trouble with it freezing during Zoom calls. I contacted them about my options several months later and they offered to give me a full refund. They had a new version of the webcam available, which they claimed was as good as a Logitech, so I ordered it . The new Sensei webcam was shipped quickly. I have used it several times with no problem. I would recommend this company for its prompt service and flexible refund policy.
from Winnipeg, MB on March 12, 2021